Artículos

Special Promotion

Detalles

Contact Us

Detalles

 

 

Para sus consultas y asistencias las 24 horas del día.

 

Toll-free number: 1 800 100 400

 

For more information, please contact our Call Center:

 

E-mail:  Esta dirección de correo electrónico está protegida contra spambots. Usted necesita tener Javascript activado para poder verla.  or telephone: + 593 02 600 38 20, Ext. 228 

 

Head Office: +593 02 600 38 20 Quito, Ecuador. Corner of Avenue Atahualpa and Avenue Amazonas.

 

  

 

If you believe that your concerns are not being addressed, you may contact the Superintendency of Banks and Insurance via e-mail at  Esta dirección de correo electrónico está protegida contra spambots. Usted necesita tener Javascript activado para poder verla.  or using their post office box 17-17-770.

 

Form SBS

 

Resolution No. JB-2005-766 from the Superintendency of Banks and Insurance for transparency and client protection.

 

 

Payroll

Detalles

Payroll

  • Secure, prompt, efficient and cost-effective payroll services for companies.
  • Funds are credited to the customer’s bank account.
  • The customer has access to all the services that Banco ProCredit offers through its classic accounts.
  • Funds are credited immediately.
  • Save time and money.
  • Comfort and security: cash handling no longer necessary.
  • Loans for employees.
  • Solid international support.

Electronic transactions

Detalles

Electronic Transactions


What is a token?
A token is a digital random code generator that protects your online banking transactions. These codes are constantly modified and never repeat, thus providing you with a higher degree of security when managing your accounts online. Each token is unique and non-transferable.


Free online inquiry
Submit a request at any Banco ProCredit branch for your password to access your savings or current account information on our website.

Balance inquiry

  • Transaction details
  • Print your account statement or export it to Excel
  • Change password

Free phone consultation (IVR)
If you are a Banco ProCredit customer, you can make inquiries by calling the toll free number 1-800-100-400 nationwide to obtain information about balances, loan application status, pending loan fees and payment dates for your loans.

Mobile messaging service
We also provide a mobile phone messaging service through which you are notified of any checks issued without sufficient funds and/or loan instalments in arrears.

Direct debit for the payment of utility services

Detalles

Direct debit for the payment of utility services

 

Banco ProCredit has payment agreements with:

  • CNT (Corporación Nacional de Telecomunicaciones)
  • CLARO
  • Alfamedical
  • Various educational institutions - payment of tuition
  • Electric Company of Quito
  • Central-South Regional Electric Company of Cuenca
  • Etapa Cuenca
  • Electric Company of Riobamba